You can use your debit card to make payments or cash withdrawals/deposits from your Myandbank account.
Introducing your new favourite card
Here are the advantages
Completely free
Your card has no issuance or maintenance fees.
No cash withdrawal costs at Andorran ATMs
Withdraw or deposit money for free at any ATM in Andorra.
Security and control in all your purchases
Authentication system with a personal code for online purchases: OTP (one-time password).
In-store discounts
Enjoy a 2% discount at Artal group, Cepsa and Elf petrol stations in Andorra, and up to 3% at JormaSki and JormaBike when you make a purchase with your Myandbank card.
Sustainable product
At Myandbank we are committed to sustainability, with a card made with recycled plastic.
SMS alert service
We notify you by SMS of purchases made when they exceed €50, giving you details of the amount and the store where the transaction was made.
Request your card through the app
You can have it sent to your home or pick it up from the Myandbank Corner.
Tell us the delivery address and CityXerpa will take care of the rest. You can also pick it up from our Myandbank Corner, located in the reception area of the Andbank Business Centre at Carrer Manel Cerqueda i Escaler 4-6, Escaldes-Engordany.
Activate it and start enjoying all its advantages
Get your PIN and activate your card on the app.
Invest while you spend
Sign up for the investment campaign that returns 3% of any purchases you make with your card to your automated portfolio
Campaign open until 31/12/2026
You can invest up to a maximum of €30 each month
For further information, read the general terms and conditions general terms and conditions
3% return on purchases made with your card in shops or services
Up to €30 maximum return each month, which will be invested in your active automated portfolio.
If you don’t have an active portfolio, you can easily open one. Just fill out the risk profile questionnaire and invest a minimum of €1,000.
Follow these steps to open your account and start saving
Open your digital account
Grab your ID, take a selfie, enter your details and sign your contract with an SMS. It only takes a few minutes and your account will then be activated in a maximum of three days.
Make a transfer
Transfer your bank balance to your new Myandbank account and start enjoying a return of 2% AER for up to €50,000 with no conditions.
Enjoy your interest-earning account
Make free transfers and Bizum payments.
All you need:
- A smartphone with a camera and good Internet connection.
- An Andorran mobile number and an email address to associate with your account.
- If you have Andorran nationality, you only need your passport. Otherwise, you need your residence permit and your passport or ID card from your country of origin.
Do you have any questions?
Does the card cost anything?
The card is free and has no associated fees.
Is there a fee for withdrawing cash from ATMs?
You can withdraw money for free at any ATM in Andorra, regardless of the bank.
What security measures does the card have?
The card has maximum security against fraud thanks to EMV chip technology, as well as methodical monitoring to detect fraudulent transactions.
For secure online purchases, the Visa Secure service provides protection through a personal OTP (one-time password). It is the only service that guarantees the authentication and identification of card users at participating online stores.
It also has free anti-fraud insurance, which will protect you if your card is lost or stolen. You can, however, sign up to the SMS service for free to receive an immediate SMS notification for all purchases over €50.
What are the benefits of anti-fraud insurance?
Anti-fraud insurance covers loss, theft or robbery of the card. The transactions covered are purchases made with the card, cash withdrawals at ATMs, and online and telephone transactions.
Coverage for claims arising from these cases guarantees the following maximum compensation:
VISA DEBIT: €1,500 per claim
The insurance has a limit of up to 35 transactions
Up to 72 hours prior to the time the complaint is filed, which must have been within the last 45 days.
How can I activate my card?
Once you have your card and PIN, you can activate it at any ATM or by making a purchase that requires entering the PIN at any store.
How can I get my card PIN?
Get your PIN through the app. When you receive the notification that we have your card, a Check PIN button will appear on the main screen. Press it and you’ll receive an SMS with your PIN code. You can always change it at any Andbank ATM.
What happens if I am not at home when the card arrives?
If you’re not at home at the time of delivery, we’ll leave the card in your letterbox. If we can’t find your building, we’ll contact you to request more information about the delivery address.
If your card couldn’t be delivered, we’ll send instructions on how to collect it via the Myandbank app.
What time can I pick up my card from the Myandbank Corner?
The Myandbank Corner is located in the reception area of the Andbank business centre at Carrer Manuel Cerqueda i Escaler 4-6, Escaldes-Engordany. It is open Monday to Friday from 8.30 a.m. to 6 p.m.
What are the limits of the Myandbank card?
The Myandbank card is a debit card, so its limit is the balance you have in your Myandbank account. However, there is a daily limit of €1,800. For ATM transactions, the daily withdrawal limit is €1,000, while the monthly limit is €5,000.
What do I do if my card is stolen or lost?
If your card is stolen or lost, call the emergency numbers +376 739 039 or +34 913 62 62 00 to report the incident.
How do I request a card?
On the Myandbank app. On the main page, you’ll see the Request card button. Click it and follow the steps. Choose the delivery method: you can have it sent to your home or pick it up from the Myandbank Corner. We will notify you via the app when it is ready.
Is there any way I can find out how much I spend on the card?
You can instantly see any spending on your card in your account.
Download the app
If you don’t have it yet, download it for free.
Remember that you can’t use Bizum with a tablet or PC.
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